Tax Free Shopping

Clothing is tax free in Pennsylvania but accessories like jewelry and bags are taxed at 8 percent. Out-of-State orders are always tax free.

Returns

Sugarcube® offers you the option of returning your product for exchange or store credit. In-store purchases have a 14 day return policy. On-line purchases must be post-marked within 7 days of receipt of your package (See ‘How to Return Your On-line Item). Store credit is valid for 6 months from the time of issue, no exceptions. Items given as gifts are eligible for a reasonable exchange or store credit extension, handled case-by-case. Discounted items, jewelry, undergarments and fragrances are final sale.

Returned products must be in their original condition with tags still attached. Damaged, worn, tailored, washed or otherwise used items are not eligible for exchange or credit. If you would like to exchange a product (providing product availability) Sugarcube® will ship the replacement at no shipping charge to you. Please call 215-238-0825 to reserve your request. Our free shipping offer applies to 1 (one) return per transaction. Sugarcube® does not offer free shipping on international orders.

Please carefully pack and seal your return item. Be sure to include the RETURN AUTHORIZATION FORM and a copy of your receipt. Return shipping charges are the responsibility of the customer and are not refundable. For your security, please return your package with an insured courier (e.g., FedEx, UPS, USPS) and retain your shipping receipt. Sugarcube® is not responsible for items damaged or lost in transit.

How to Return your On-line Item

1. Contact Customer Service for a RETURN AUTHORIZATION PDF.

2. Hand deliver your package or send with completed RA and a copy of your product receipt to::

SUGARCUBE INC.
ATTN: RETURNS
124 NORTH 3RD STREET
PHILADELPHIA PA 19106 USA

3. We will contact you within one business day of receiving your item with your exchange or credit details.

Privacy Statement

Sugarcube®’s policy is to keep all personal information we receive from our site/email/phone completely confidential and used solely for internal purposes to process your order.

Acceptance of theses Terms and Conditions

Your purchase constitutes acceptance of these Terms and Conditions. These Terms and Conditions are subject to change without notice. Please check this website for any updates or revisions.